Program Specialist

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Mar 25, 2024
This job expires in: 11 days

Job Summary

A company is looking for a Program Specialist

Key Responsibilities:
  • Demonstrate high-level customer experience to support the Agent community
  • Collaborate with cross-functional teams and provide real-time support to Agents
  • Monitor Agent performance, engage with the community, and contribute to Agent retention

Required Qualifications:
  • High School Diploma, GED, or equivalent experience
  • 1+ years of contact center/BPO experience or similar customer service-related work
  • Mastery of Microsoft products and ability to type 35+ words per minute
  • Stable internet connection with specific speed requirements
  • Comfortable preparing and hosting sessions for small and large audiences

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH