Program Success Associate

Job Summary

A company is looking for a Senior Program Success Associate.

Key Responsibilities

• Manage school setup tasks, including student rostering and data entry
• Serve as the primary contact in the Help Center, addressing inquiries and routing requests
• Collaborate with the Help Center team to resolve issues and improve the school setup process

Required Qualifications

• 2+ years of experience in K-12 school environments preferred
• Strong organizational skills and attention to detail
• Customer service mindset with proactive problem-solving abilities
• Ability to manage multiple tasks effectively
• Comfortable working with data and learning new software tools