Program Support Specialist

Job Summary

Providing essential administrative and operational support, the full-time remote Program Support Specialist will manage client-provider relationships, respond to inquiries, and assist with data tracking and reporting to ensure successful service delivery.

Key responsibilities

• Build and manage client-provider relationships to ensure client satisfaction
• Collaborate with internal teams to facilitate the successful delivery of services
• Monitor and prepare trending analysis and reporting for provider-related services

Required qualifications

• High school diploma or GED required; Associate degree preferred
• Two or more years of experience in Health Insurance, Government, Client Service, or Health Policy
• Experience with Microsoft Office applications, particularly Excel, Word, and Outlook
• Specific hospital provider background or Healthcare/Medicaid recovery experience strongly preferred
• Strong attention to detail and ability to manage multiple tasks in a fast-paced environment