Project and Billing Coordinator
Job Summary
Coordinating daily workflow within the Design Services department, the full-time Project and Billing Coordinator will review and process design requests, manage the work queue, and handle billing while providing customer service and technical support remotely.
Key responsibilities:
- Evaluate technical requirements of incoming artwork and process internal and external reports
- Troubleshoot artwork issues and process basic requests using Adobe software
- Guide customers on manufacturing and vendor print requirements while following up on open orders and projects
Required qualifications:
- High School diploma or GED with 4 years of experience in Graphic Design, Printing, Art, or Computers
- Demonstrated ability to resolve customer escalations using company policies
- Basic knowledge of Adobe Illustrator, Photoshop, and InDesign
- Familiarity with Microsoft Word, Excel, and Outlook
- Must be 18 years of age or older
Complete Job Description
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