Project Assistant

Job Summary

Project Assistant, a part-time and non-exempt position, is responsible for contacting students enrolled in the Google-NASH-USM Professional Certificates program to monitor their progress, provide support, and maintain accurate records of student interactions.

Key Responsibilities

• Contact students to inquire about their progress and document responses
• Encourage and support students who may be struggling while recognizing those who are keeping up
• Provide detailed reports on student engagement and outcomes to management

Required Qualifications

• High School Diploma
• 1-3 years of experience in student support, academic advising, or customer service
• Strong organizational skills
• Ability to motivate and engage students in a professional manner
• Proficiency in using email, spreadsheets, and online reporting tools