Project Coordinator

Job Summary

Working remotely in the MST/PST time zones, the full-time Services Project Coordinator will manage end-to-end oversight of installation jobs, ensuring timely communication and support for customers, service providers, and vendors.

Key responsibilities

• Provide installation job support through inbound and outbound calls, ensuring effective communication with customers and service providers
• Coordinate project scheduling and product delivery to meet service level agreements, while managing compliance documentation
• Document all project interactions and resolve post-project issues, maintaining accurate records in relevant technology tools

Required qualifications

• High school diploma or GED, or equivalent years of experience in lieu of education requirement
• 1-3 years of experience in a customer-facing role
• Experience in project coordination or the remodeling/construction industry is preferred
• Familiarity with project management functions is advantageous
• Experience in a contact center environment is a plus