Project Coordinator

Job Summary

Supporting cross-functional initiatives to enhance customer service processes, the full-time remote Project Coordinator will manage project execution, coordinate timelines, and align stakeholders while driving continuous improvement efforts across various operational functions.

Key Responsibilities:

• Coordinate and drive multiple cross-functional projects related to customer service and order-to-cash process improvement
• Develop and manage detailed project plans, timelines, milestones, and resource tracking
• Maintain project documentation, status reports, and governance materials while preparing updates for stakeholders

Required Qualifications:

• Bachelor's degree in business, operations, supply chain, finance, or a related field is preferred
• Several years of experience in project coordination, project management support, or customer service operations
• Hands-on experience with order-to-cash processes and cross-functional team collaboration
• Proficiency in Microsoft Office, especially Excel and PowerPoint, along with project tracking tools
• Knowledge of customer service and end-to-end order-to-cash processes