Project Manager, Customer Experience

Job Summary

A company is looking for a Project Manager, Customer Experience (Fixed - Term).

Key Responsibilities

• Lead and support complex, cross-functional projects to ensure successful implementation of curriculum
• Develop and maintain detailed project plans, timelines, and workflows for effective tracking
• Optimize processes and drive continuous improvement within the Customer Experience team

Required Qualifications

• Bachelor's Degree or equivalent practical experience
• 3-5 years managing multiple complex projects simultaneously
• Strong experience in the K-12 education landscape
• Experience designing and implementing end-to-end processes
• Tech and data savvy, proficient in Google, Salesforce, and similar platforms