Project Manager - Customer Onboarding

Job Summary

A company is looking for a Project Manager to oversee customer onboarding and software upgrades.

Key Responsibilities

• Collaborate with Sales and Customer Success teams to create onboarding and upgrade plans
• Develop and maintain project plans, ensuring timely completion of tasks and milestones
• Manage project resources and conduct post-implementation reviews to ensure customer satisfaction

Qualifications

• Bachelor's degree in a related field or equivalent work experience
• At least 3 years of experience in project management, preferably in software implementation or upgrades
• Knowledge of project management methodologies and tools
• Experience with Agile/Scrum methodologies is a plus
• Familiarity with software development and implementation processes