Project Manager - Emergency Services

Job Summary

Managing emergency services projects end-to-end, the full-time salaried Project Manager - Emergency Services will liaise with customers to provide urgent managed service solutions, including quoting, vendor coordination, and ensuring timely delivery of services.

Key responsibilities:

• Receive and enter customer order requests for managed site services products, ensuring accurate documentation in Salesforce
• Provide timely and professional responses to customer inquiries while managing and maintaining open purchase orders
• Develop and maintain long-term relationships with clients and vendors, ensuring effective communication and service delivery throughout the project lifecycle

Required qualifications:

• 3+ years of proven experience in a related industry or with equivalent processes and tools
• Bachelor's degree preferred, but not required
• Experience in a customer-facing remote environment with strong technical/computer aptitude, including familiarity with Salesforce or similar CRM
• Ability to manage multiple projects and vendors simultaneously while demonstrating a self-motivated attitude of ownership
• Strong financial acumen with effective negotiation skills to maximize margins and grow the business