Project Manager - Non-Emergency

Job Summary

Managing Major Account customer-focused projects end to end, the full-time salaried Project Manager - Non-Emergency Services will work remotely to handle quoting, vendor coordination, and service delivery while ensuring customer satisfaction and documentation accuracy.

Key responsibilities:

• Receive and enter customer order requests into Salesforce, ensuring quality data entry
• Provide accurate quotes to customers and coordinate with vendors to maximize margins and minimize costs
• Proactively communicate project status and updates to customers throughout the project lifecycle

Required qualifications:

• 3+ years of proven experience in a related industry or equivalent processes and tools
• Experience in a customer-facing remote environment with effective communication skills
• Strong technical aptitude and familiarity with Salesforce.com or similar CRM systems
• Experience managing multiple projects across various sites simultaneously
• Ability to maintain high energy levels and adapt to changing circumstances