Project Manager, Service Delivery

Job Summary

Managing the delivery process for business customers, the full-time remote Project Manager, Service Delivery will oversee orders from initiation to completion, ensuring effective communication and coordination with internal and third-party resources in the telecommunications industry.

Key Responsibilities:

• Own and manage the entire delivery process for assigned orders, ensuring timely and high-quality delivery of services
• Coordinate with internal and contracted third-party resources to meet customer requirements and delivery timelines
• Regularly communicate with customers, providing clear and consistent updates throughout the entire delivery life cycle

Required Qualifications:

• Minimum of 5 years experience in the telecommunications industry
• Minimum of 5 years of experience in Service Delivery and/or Project Management
• Hands-on experience in VoIP, SDWAN Implementation, and Internet Circuit ordering with carriers
• Ability to document dependencies and priorities clearly
• Proficient in effectively managing third-party resources