Project Manager, Service Delivery

Job Summary

To manage customer-focused carrier wholesale delivery projects, the full-time Project Manager, Service Delivery will oversee end-to-end project ownership, including stakeholder meetings, budget tracking, and coordination of internal and external teams.

Key responsibilities

• Manage project kick-off meetings, scheduling, scope, and budget tracking
• Orchestrate communication dependencies and provide performance metrics for Customer Business Reviews
• Develop and maintain customer project plans based on contractual requirements and service designs

Required qualifications

• Bachelor's degree preferred
• Minimum of ten years of experience in managing Telecom Service Delivery projects
• Experience with dark fiber, Layer 2 & 3, Ethernet/IP, and DWDM required
• Active PMP Certification preferred
• Strong knowledge of project management methodologies and processes