Project Manager, Service Delivery

Job Summary

Managing customer projects for Lit and Dark Fiber services, the full-time Project Manager, Service Delivery will oversee project ownership, communication, and performance metrics while collaborating cross-functionally in a fast-paced environment.

Key responsibilities

• Lead end-to-end project management, including kickoff meetings, scheduling, and budget tracking
• Coordinate internal and external communication, ensuring project milestones and dependencies are met
• Provide performance metrics and analysis to support customer business reviews and operational improvements

Required qualifications

• Minimum of ten years of experience in managing Telecom services projects
• Bachelor's degree in a related field
• Experience with data center and telecommunications facility environments
• Proficiency in MS Office, particularly Excel and PowerPoint; knowledge of Salesforce.com is a plus
• Ability to work independently while contributing effectively to a team