Project Manager, Service Delivery

Job Summary

Managing customer projects for Lit and Dark Fiber services, the full-time Project Manager, Service Delivery will oversee project kick-off meetings, budget tracking, and stakeholder communication in a remote environment.

Key responsibilities

• Manage end-to-end project ownership, including scheduling, scope, and budget tracking
• Orchestrate communication and dependencies between internal and external stakeholders to ensure project milestones are met
• Provide performance metrics and analysis to support customer business reviews and advocate for customer needs

Required qualifications

• 5-10 years of experience in managing Telecom services projects
• Strong knowledge of project management methodologies and tools
• Experience with Fiber Engineering and Outside Plant processes
• Exceptional project leadership and customer management skills
• Ability to influence cross-functional teams and drive improvements