Project Manager, Service Delivery

Job Summary

Managing end-to-end projects remotely, the full-time Project Manager, Service Delivery will oversee project ownership, customer communication, and budget tracking while collaborating cross-functionally with various teams and stakeholders.

Key responsibilities

• Lead project initiatives by coordinating with customers and internal teams to ensure project milestones and deliverables are met
• Develop and maintain project plans based on contractual requirements, ensuring effective communication of timelines and dependencies
• Monitor project budgets and performance metrics, providing insights and driving improvements across teams

Required qualifications

• Bachelor's Degree preferred or equivalent work experience
• Minimum of five years of experience managing Telecom services projects; ten years preferred
• Thorough knowledge of Fiber Engineering, Outside Plant, and related operational processes
• Exceptional project leadership and critical thinking skills, with a focus on customer management
• Ability to influence cross-functional teams and drive towards company goals