Project Manager with PMP Certification

Job Summary

Acting as the primary liaison between customers and internal technical teams, the full-time remote Associate Engagement Manager will manage post-sale implementation projects, ensuring successful onboarding, high adoption rates, and on-time delivery while advocating for client needs.

Key responsibilities:

• Proactively engage with Sales, Client Success, Support, and Product Teams to facilitate client workshops and sessions
• Define and maintain project plans, identifying risks and churn mitigation strategies throughout project lifecycles
• Effectively manage a portfolio of projects from initiation to close, setting expectations with both internal and client stakeholders

Required qualifications:

• Bachelor's degree or comparable work experience
• 2-3 years of professional project management or engagement management experience
• PMP certification
• SaaS implementation project management experience
• Background in the e-commerce industry and experience generating or executing Statements of Work (SOWs)