Property and Casualty Agent (P&C)

Job Summary

Passionate about customer service, the full-time remote Customer Service Agent will assist existing clients with changes to their insurance policies, process service requests, and address policy-related inquiries while working with over 55 insurance carriers.

Key responsibilities:

• Respond to inbound calls from existing customers regarding their insurance policies
• Process service requests such as adding/removing vehicles and drivers, and sending policy documents
• Help retain policyholders by providing solutions to customers at risk of cancellation

Required qualifications:

• 2+ years of experience in a call center environment
• Ability to multitask and manage competing priorities effectively
• Passion for helping others and providing excellent customer service
• Willingness to obtain a Property and Casualty (P&C) license within 60 days of starting