Property and Casualty Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative - Advantage - CST.

Key Responsibilities

• Deliver exceptional customer service while seeking solutions within compliance and legal requirements
• Communicate with customers via multiple channels and navigate various systems and platforms
• Receive and respond to inquiries related to insurance matters and escalate unresolved issues

Required Qualifications, Training, and Education

• High School Diploma or equivalent required
• Minimum of 1-3 years of customer service experience
• Experience in a call center environment or related field preferred
• Property and Casualty license may be required
• Intermediate computer skills with the ability to navigate multiple systems simultaneously