Property and Casualty Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative.

Key Responsibilities

• Deliver exceptional customer service and support inquiries related to insurance policies
• Communicate with customers through various channels while navigating multiple systems
• Document customer interactions and escalate unresolved issues as needed

Required Qualifications

• High School Diploma or equivalent required
• Minimum of 1-3 years customer service experience
• 1 year of experience in a call center environment preferred
• Intermediate computer skills with the ability to navigate multiple systems
• Property and Casualty license may be required