Property and Casualty Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative.

Key Responsibilities

• Deliver exceptional customer service while proactively seeking solutions within compliance and legal requirements
• Communicate with customers via multiple channels while navigating multiple systems and platforms
• Assist customers with moderately complex insurance issues and document interactions thoroughly

Required Qualifications

• Minimum of 1-3 years of customer service experience, preferably in a call center or insurance environment
• High School Diploma or equivalent required
• Property and Casualty license required within a designated timeframe
• Strong technical aptitude with intermediate computer skills
• Experience with Microsoft Office suite preferred