Property and Casualty Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative - Advantage.

Key Responsibilities

• Deliver exceptional customer service while seeking solutions within compliance and legal requirements
• Communicate with customers via multiple channels while navigating various systems and platforms
• Assist customers with inquiries related to insurance matters and document interactions thoroughly

Required Qualifications, Training, and Education

• High School Diploma or equivalent required
• Minimum of 1-3 years of customer service experience, preferably in a call center or insurance environment
• Property and Casualty license required, must pass the licensing exam within designated attempts
• Intermediate computer skills with the ability to navigate multiple systems simultaneously
• Experience with Microsoft Office suite preferred