Property and Casualty Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative - Specialty Services (Fully Remote).

Key Responsibilities

• Deliver exceptional customer service while addressing inquiries related to insurance policies
• Communicate with customers and agents through multiple channels, navigating various systems
• Document customer interactions and escalate unresolved issues for further resolution

Required Qualifications, Training, and Education

• High School Diploma or equivalent required
• Property and Casualty license will be required; training and exam support provided
• 1-3 years of customer service experience, preferably in a call center environment
• Intermediate computer skills with the ability to navigate multiple systems simultaneously
• Experience with Microsoft Office suite preferred