Property and Casualty Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative - Specialty Services (Fully Remote).

Key Responsibilities

• Deliver exceptional customer service while ensuring compliance with legal requirements
• Communicate with customers through various channels and navigate multiple systems
• Document customer interactions and escalate unresolved issues as necessary

Required Qualifications

• High School Diploma or equivalent required
• Minimum of 1-3 years in customer service; call center or insurance experience preferred
• Intermediate computer skills with the ability to navigate multiple systems
• Property and Casualty license required for this role
• Experience in a high-volume, complex customer support environment preferred