Property and Casualty Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative (Fully Remote) to support customers and agents with insurance inquiries.

Key Responsibilities

• Deliver exceptional customer service while addressing inquiries related to insurance policies
• Communicate with customers and agents through various channels while navigating multiple systems
• Document customer interactions and escalate unresolved issues as necessary

Required Qualifications

• High School Diploma or equivalent required
• Property and Casualty license is required for this role
• Minimum of 1-3 years of customer service experience
• Experience in a call center environment preferred
• Intermediate computer skills with the ability to navigate multiple systems simultaneously