Property and Casualty Sales Specialist

Job Summary

As an Inbound Sales Specialist working full-time during Pacific Time hours, the candidate will engage with warm inbound leads, educating pet owners on Trupanion's coverage while guiding them through the enrollment process in a remote environment.

Key responsibilities

• Educate and support prospective customers through inbound interactions, providing exceptional service
• Build trust with pet parents by understanding their needs and recommending appropriate coverage solutions
• Manage high inbound call volumes while achieving individual sales and productivity goals in a fast-paced environment

Required qualifications

• 2+ years of successful sales experience in a high-volume business-to-customer sales or inbound call center environment
• 1+ years of experience in a customer service role
• Proven track record of meeting or exceeding individual sales goals and performance metrics
• Ability to obtain and maintain active Property and Casualty (P&C) licensing in all 50 states
• Strong technical troubleshooting skills and comfort using technology independently in a remote environment