Property and Casualty Sales Specialist

Job Summary

Connecting with pet parents during critical moments, the full-time Inbound Sales Specialist will engage with warm inbound leads to educate them on Trupanion's coverage options and guide them through the enrollment process, all while working remotely and accommodating a flexible schedule that includes evenings and weekends.

Key responsibilities

• Educate and support prospective customers through inbound interactions, delivering exceptional service via phone and email
• Build trust with pet parents by understanding their unique needs and recommending appropriate coverage solutions
• Manage high call volumes while achieving individual sales goals and maintaining a positive customer experience in a fast-paced environment

Required qualifications

• 2+ years of successful sales experience in a high-volume business-to-customer sales or inbound call center environment
• 1+ years of experience in a customer service role
• Proven track record of meeting or exceeding sales goals and performance metrics
• Ability to obtain and maintain active Property and Casualty (P&C) licensing in all 50 states
• Strong technical troubleshooting skills and comfort using technology independently in a remote work environment