Property & Casualty Insurance Representative
Job Summary
As a Remote Property & Casualty Insurance Representative, the successful candidate will manage inbound and outbound customer communications, utilizing web-based tools to resolve inquiries and enhance the customer experience in a full-time, non-sales role.
Key responsibilities
- Handle and respond to all inbound and outbound customer inquiries with professionalism
- Provide excellent customer service by actively listening and resolving issues on the first call
- Manage sensitive customer information with confidentiality and compassion, particularly regarding healthcare needs
Required qualifications
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and general knowledge of Windows-based systems
Complete Job Description
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