Property & Casualty Licensed Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative to join their remote team.

Key Responsibilities

• Provide excellent customer service through various communication channels
• Document all customer accounts accurately after any action
• Use job tools to troubleshoot and resolve customer inquiries before escalation

Requirements and Qualifications

• High school diploma or equivalent required
• 2+ years' experience in customer service, preferably in a call center
• Ability to obtain and maintain a Property & Casualty (P&C) insurance license
• Proficiency with common customer service software and systems
• Strong time management and multitasking abilities