Proposals and Client Services Associate

Job Summary

Managing the proposal process, the full-time remote Proposals and Client Services Associate will coordinate, prepare, and manage all requested proposals and RFIs, ensuring efficient communication with clients and internal teams while maintaining tracking processes and customizing proposal templates.

Key responsibilities

• Manage the overall proposal process from receipt of RFP/RFI to final delivery
• Collaborate with Account Directors and Operational teams to refine proposal scope and integrate solutions
• Maintain and update CRM database and internal tracking programs

Required qualifications

• Bachelor's Degree required, preferably in Life Sciences or Business
• 0-2 years of experience in Clinical or Laboratory Operations, CRO/Pharmaceuticals
• Proficiency in all MS-Office applications, including Microsoft Word and Excel
• Experience drafting bids and proposals in a CRO environment preferred
• Strong understanding of study design, project management, and operational requirements