Provider Correspondence Coordinator

Job Summary

Seeking a full-time remote Provider Correspondence Coordinator, the position will manage responses to medical provider correspondence and appeals related to claims processing and benefit inquiries.

Key responsibilities

• Responds to provider appeals and related correspondence
• Interacts with physician/provider offices to gather information on claim disputes
• Performs total claim reviews to determine over/underpayment on problem claims

Required qualifications

• High School education or equivalent
• 6 months to 2 years of medical claims processing or customer service experience
• Proficiency in Facets and computer applications such as Word and Excel
• Ability to type a minimum of 35 wpm and maintain 10 key proficiency of 105 spm
• Ability to read and interpret contracts and apply company policies and procedures