Provider Correspondence Coordinator
Job Summary
Working remotely in a full-time capacity, the Provider Correspondence Coordinator will research and provide written responses to medical provider correspondence and appeals regarding claim edits, processing, authorizations, and medical necessity reviews.
Key responsibilities:
- Responds to provider appeals and related correspondence
- Interacts with physician/provider offices to gather additional information regarding claim disputes
- Documents outcomes of claims disputes accurately in Facets and meets departmental standards for case completion
Required qualifications:
- High School education or equivalent
- 6 months to 2 years of medical claims processing or customer service experience
- Proficiency in Facets, Content Manager, and EBT
- Typing speed of a minimum of 35 wpm net on a computer keyboard
- Ability to maintain confidentiality and project a professional business image
Complete Job Description
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