Provider Enrollment Agent

Job Summary

Processing provider enrollment cases remotely, the full-time Provider Enrollment Agent will manage requests for enrollment and updates, communicate with providers, and ensure exceptional customer service while collaborating with team members.

Key responsibilities

• Process enrollment cases and update requests submitted by providers
• Communicate with providers via email and internal systems, with occasional phone interactions
• Collaborate with team members to ensure quality assurance and efficient processing of provider requests

Required qualifications

• Customer service experience preferred
• Background in credentialing is a plus
• Experience with provider offices or healthcare institutions is highly desirable
• Demonstrated kindness, empathy, and teamwork skills