Provider Enrollment Support Analyst

Job Summary

As an entry-level position, the full-time remote Provider Enrollment Escalation Support Analyst will manage the intake, triage, and resolution of provider enrollment escalations while ensuring compliance with established policies and service level agreements.

Key Responsibilities

• Serve as the initial intake point for provider enrollment escalations, reviewing and prioritizing tickets
• Resolve assigned escalations within defined SLAs using documented processes and maintain accurate case documentation
• Communicate with providers and internal partners to provide updates and escalate complex cases as necessary

Required Qualifications

• Minimum 1 year of experience in provider enrollment or insurance
• High School Diploma or GED required
• Experience with ticketing or case management systems
• Basic understanding of healthcare provider enrollment processes
• Proficiency with Microsoft Office or similar productivity tools