Provider Maintenance Clerk

Job Summary

To support the maintenance of provider and vendor information, the full-time remote Provider Maintenance Clerk will enter, update, and resolve issues within the Health Benefits system while collaborating with various departments.

Key responsibilities

• Enter, update, and maintain provider, vendor, and network information in the Health Benefits system
• Investigate and resolve provider or network issues routed by Pre-Processing, Claims, and Customer Service
• Collaborate with team members and external vendors to ensure accurate and efficient data management

Required qualifications

• High School diploma or GED equivalent
• Familiarity with provider billing or claims
• Excellent data entry skills
• Ability to work in a fast-paced, customer service-driven environment
• Flexibility to adapt to process improvements and learn new systems