Provider Operations Representative Contracting Ops

Location: Remote
Compensation: Hourly
Staff Reviewed: Thu, Feb 08, 2024
This job expires in: 14 days

Job Summary

A company is hiring a Provider Services Representative, Contracting Ops for their Provider Operations team.

Key Responsibilities:
  • Handle inbound and outbound provider calls and email communications
  • Manage queue work and assigned caseload through efficient dashboard management
  • Identify, investigate, and resolve issues within determined SLAs

Required Qualifications:
  • 1+ years of customer support/service experience
  • Advanced computer literacy skills with experience using CRM and knowledge management tools to resolve client issues

COMPLETE JOB DESCRIPTION

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