Provider Partnership Manager

Job Summary

To enhance provider engagement and satisfaction, the full-time remote Provider Partnership Manager will oversee and manage relationships with providers in an assigned region, ensuring they receive necessary support and resources while driving retention and growth.

Key Responsibilities:

• Manage provider relationships as the primary contact, ensuring strong partnerships and addressing concerns effectively
• Coordinate with internal teams to resolve provider inquiries and enhance the overall provider experience
• Monitor provider satisfaction and performance metrics to identify improvement opportunities and support reporting efforts

Required Qualifications:

• 5+ years of experience in provider relations, account management, or a related field
• Demonstrated experience managing external partner relationships in a service-oriented or education environment
• Experience working with school districts, charter schools, or similar organizations preferred
• Proven ability to resolve provider issues through coordination with internal teams
• Experience analyzing feedback and performance metrics for reporting and improvement efforts