Provider Relations Specialist

Job Summary

A company is looking for a Partner Relations Specialist who enhances provider and payer experiences through effective communication and service delivery.

Key Responsibilities

• Create a customer-focused provider experience through timely and clear communication
• Address grievances and provide expertise on issues affecting provider satisfaction and network retention
• Collaborate with internal teams to resolve issues and maintain high standards of service quality

Required Qualifications

• Bachelor's degree or equivalent experience preferred
• Provider Representative/Relations experience required
• Health care account management experience preferred
• 3+ years of customer service-related work is preferred
• Knowledge of Value Based and ACO payment methodologies