Provider Sales Operations Manager

Job Summary

Driving revenue targets for provider-facing programs, the full-time remote Provider Sales Operations Manager will oversee sales performance, enhance provider relationships, and implement operational strategies to optimize provider engagement and satisfaction.

Key responsibilities

• Oversee execution plans across Provider Programs to meet sales and service targets while driving provider enrollment growth
• Lead and develop the sales and operations team to achieve revenue and enrollment goals, refining sales strategies and managing commission programs
• Manage the BPO vendor relationship for Provider Care, ensuring adherence to service standards and continuous improvement initiatives

Required qualifications

• Bachelor's degree or global equivalent in a related discipline; Master's degree preferred
• 10+ years of professional experience with at least 1 year in a management role
• Demonstrated ability to manage metrics-driven sales and service operations
• Experience overseeing BPO or outsourced contact center relationships
• Strong project management skills and ability to lead virtual teams effectively