Provider Scheduling Specialist

Job Summary

To enhance pediatric mental health services, the remote Provider Capacity & Scheduling Specialist will manage provider templates, capacity, and availability while collaborating with clinical leaders to align schedules with patient demand and business priorities.

Key responsibilities

• Build and manage provider schedule templates and slot capacity in AthenaHealth
• Own provider availability workflows, including PTO requests and schedule freezes
• Identify and resolve schedule errors proactively to maintain operational efficiency

Required qualifications

• 2+ years of experience in healthcare operations, provider scheduling, or care coordination
• Working knowledge of electronic health record (EHR) systems
• Strong proficiency in Google Sheets or Microsoft Excel
• Proven track record of managing detailed operational workflows with zero slip-ups
• Excellent communication and team collaboration skills