Provider Service Representative

Job Summary

A company is looking for a Provider Service Representative to assist in the health insurance overpayment recovery process.

Key Responsibilities:

• Maintain and follow up on assigned provider accounts daily
• Initiate and receive calls to/from healthcare providers regarding overpayment balances
• Update account statuses and manage inquiries in the CollectOne system

Required Qualifications:

• High school diploma or equivalent required; college coursework preferred
• Prior experience in medical billing, insurance, or collections is a plus
• Basic understanding of healthcare and insurance overpayments preferred
• Must maintain professional demeanor and confidentiality at all times