Provider Services Representative

Job Summary

A company is looking for a Provider Services Representative.

Key Responsibilities

• Process authorizations and customer service requests while maintaining confidentiality
• Resolve customer complaints and communicate eligibility and authorization inquiries
• Support team activities and participate in improving service operations

Required Qualifications

• High school diploma or GED
• At least 1 year of call center experience
• Ability to handle a heavy call volume of 50-100 calls daily
• Demonstrated ability in using computer and Microsoft applications
• Flexibility to adjust daily schedule and work overtime as needed