Provider Specialist

Job Summary

A company is looking for a Provider Specialist, hybrid position with two days remote work.

Key Responsibilities

• Respond to inquiries from physicians, hospitals, and ancillary providers regarding operational concerns and service requests
• Act as the primary contact for assigned providers, facilitating resolution of service issues and ensuring effective communication
• Validate and update provider demographic and practice changes in relevant systems accurately and timely

Required Qualifications

• Bachelor's degree or equivalent combination of training and experience
• 2 years' experience in a customer service role within a healthcare services organization
• Proficiency with desktop computer applications, including Microsoft Office and mainframe systems (QNXT/eVips)
• Knowledge of medical terminology and familiarity with ICD and CPT coding
• Experience in managing and prioritizing multiple tasks effectively