Provider Success Contractor

Job Summary

Supporting provider network enablement for a new program in partnership with Leidos, the short-term Provider Success Contractor will manage provider onboarding, coordinate communications and support, resolve issues, and administer payments, all while working remotely on a contract basis.

Key responsibilities

• Coordinate day-to-day operations with the Leidos Provider Relations team, preparing materials for meetings and tracking commitments
• Manage the provider onboarding pipeline for over 900 providers, including application tracking, data auditing, and training coordination
• Develop and improve self-serve resources for providers, serving as the first-line support for inquiries and escalations

Required qualifications

• 4+ years of experience in healthcare, government contracting, or complex multi-stakeholder operations environments
• Demonstrated ability to manage work across multiple unintegrated platforms and databases
• Exceptional written and verbal communication skills, especially in high-friction environments
• Comfort operating in ambiguity and making decisions with incomplete information
• Experience with provider onboarding, credentialing, or network operations is preferred