Provider Success Manager

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 22, 2023

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer, 100% Virtual Company

Career Level: Experienced

Job Summary

A healthcare company is looking for a Provider Success Manager.

Key Responsibilities:

Lead and coach a team of Customer Success professionals responsible for building relationships with therapists
Analyze data to optimize team effectiveness and support professional development
Elevate the voice of the customer internally by identifying patterns in feedback and handling therapist escalations

Required Qualifications:

3+ years of experience managing Customer Success teams
Experience analyzing data in Salesforce and coaching teams on SFDC usage
Ability to communicate insights clearly and collaborate cross-functionally
Preferred: Experience in the healthcare industry and familiarity with Customer Success tools
Preferred: Experience leading teams in high-growth startups

COMPLETE JOB DESCRIPTION

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Job is Expired

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