Provider Support Coordinator

Job Summary

Supporting the Practice Access Management team, the remote Provider Support Coordinator will manage data quality and provider engagement by executing workflows in Salesforce and conducting outreach to provider offices.

Key responsibilities

• Create and maintain provider accounts and contacts in Salesforce, ensuring data accuracy and completeness
• Conduct outbound calls to provider offices for marketing opt-ins and to verify key practice details
• Monitor automated workflows, resolve issues, and document relevant context for successful handoffs to the PAM team

Required qualifications

• 1-3 years of experience in operations, administrative support, data entry, or sales operations
• Strong attention to detail and data accuracy
• Experience with CRM platforms, preferably Salesforce
• Excellent communication skills for professional outreach with provider offices
• Strong organizational and multitasking ability