Provisioning Specialist

Job Summary

Detail-oriented and analytical, the full-time remote Provisioning Specialist will manage user access requests for Oracle Health (Cerner Millennium) and associated clinical applications, ensuring compliance with identity and access management procedures while supporting the Department of Veterans Affairs.

Key responsibilities:

• Receive, validate, and process user provisioning requests, ensuring accurate documentation of required identifiers
• Monitor request queues and maintain accurate tracking information to ensure timely processing of access requests
• Identify process improvement opportunities and contribute to maintaining standard operating procedures for provisioning workflows

Required qualifications:

• Experience in identity and access management (IAM), user provisioning, or service desk operations
• Ability to learn and apply Oracle Health (Cerner Millennium) provisioning workflows
• Strong attention to detail and accuracy in processing sensitive user identity information
• Proficiency in Microsoft Office applications, especially Excel and Teams
• Associate's or Bachelor's degree, or equivalent combination of education and relevant professional experience