Public Sector Customer Success Manager

Job Summary

A company is looking for a Pub Sec Customer Success Manager III-2.

Key Responsibilities

• Ensure customers increase safety, efficiency, and sustainability of operations using the IoT platform
• Compose joint success plans with customers and orchestrate executive business reviews
• Conduct workshops to understand customer operations and recommend workflow changes

Required Qualifications

• 3+ years of experience in a senior Customer Success, account management, or strategic consulting role
• Experience supporting or working with technical products
• Bachelor's degree from a 4-year institution
• Proven track record of building trust and communicating effectively with various stakeholders
• Experience serving and supporting large-scale solutions for Public Sector organizations is preferred