Public Sector Document Management SME

Job Summary

A company is looking for a Public Sector Document Management Subject Matter Expert (SME).

Key Responsibilities

• Serve as the embedded public-sector HR Service Delivery and HR Operations SME throughout product discovery, design, and build phases
• Partner with Product, Design, and Engineering to ensure the tool reflects real-world public-sector HR Document Management workflows
• Act as the product's primary Sales Engineer, supporting demos and customer implementations with operational expertise

Required Qualifications

• 7-15+ years in public-sector HR Service Delivery or HR Operations
• Direct experience managing HR document intake, classification, and maintenance
• Familiarity with compliance, retention, and audit-readiness practices
• Experience with document management platforms and workflow tools used by public agencies
• Prior experience training HR staff on documentation standards and systems is preferred