Public Trust Incident Response Specialist

Job Summary

A company is looking for a Monitoring and Incident Response Team Member to support the Department of Justice.

Key Responsibilities

• Respond to Tier 1/2 Service Desk escalations via ticketing systems, phone, or Microsoft Teams
• Support continuous network and service monitoring in a 24/7 operational environment
• Manage incident communications and coordinate troubleshooting efforts

Required Qualifications

• High School Diploma or equivalent
• 4+ years of relevant IT experience
• Ability to obtain and maintain a Public Trust clearance
• U.S. Citizenship required
• Experience supporting Windows 7, Windows 10, and Microsoft Office 2013